‘Hospitality industry turned my passion into reality’

This property, which is favourite of many has completed 40 years and is elated to celebrate it with their well-wishers. Shrikant Wakharkar, General Manager, Hyatt Regency Delhi and Area Vice President of

Hyatt Hotels (North) talks to us about his journey in the hospitality industry and the hotel’s plans for the 40th anniversary.

Can you tell us about your background and experience in the hospitality industry?

I graduated from the Institute of Hotel Management in Bhubaneshwar, and it has been more than thirty years since I’ve been a part of this industry. I started out from a food and beverage background and have worked in restaurants, banquets, in-room dining etc. In the past three decades, I have held key leadership positions in reputable hospitality brands like Marriott Hotels, Taj, Intercontinental and Starwood. I have nearly 14 years of experience as a General Manager. Before joining here, I was the General Manager at Grand Hyatt Kochi Bolgatty. This is my second innings at Hyatt Regency Delhi. I was a part of the flagship property as Assistant Director, Food and Beverage, in 1999. Presently I am the Area Vice President of Hyatt Hotels – North and have been appointed as the General Manager of Hyatt Regency Delhi since March 2022. I have a total of 12 hotels in my portfolio, including 5 properties from the south – Park Hyatt Chennai, Park Hyatt Hyderabad as well as 3 Hyatt properties in Kerala.

What motivated you to pursue a career in the hospitality industry, and how did you get started?

I have always seen myself as a person who is passionate about leading and managing teams along with delivering great service. I felt that the hospitality industry would be the perfect place to turn that passion into reality. When I started my journey, I enjoyed interacting with guests and providing them with a positive experience, and I quickly realized that hospitality was an industry where I could grow and make a career in. After graduating from hotel management, I started working in entry-level food and beverage positions, learning as much as I could about the industry and developing my skills. Over time, I was able to work my way up to management positions, eventually becoming a general manager. As a general manager, I have the opportunity to lead teams and make strategic decisions that impact the overall progress of the business.

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