Hospitality isn’t just a career for him, it’s a way of life that he integrates into every aspect of his role. Manish Jha, GM, NH Collection Dubai says that excellence is not a destination, but a journey fuelled by dedication, creativity, and an unwavering desire to exceed expectations. It’s his passion that drives him every day as he leads NH Collection Dubai The Palm towards unparalleled success.
Tell us about your journey in the hospitality industry?
My journey in hospitality has been an exciting adventure, driven by my passion for creating exceptional guest experiences. Since 2006, I’ve proudly been part of the remarkable Minor Hotels family and overseeing the launch of the first NH Collection in the Middle East is a great source of pride for me.
I embarked on this journey armed with a Diploma in Hotel Management from the prestigious Institute of Hotel Management in India. Yet, my thirst for knowledge didn’t stop there. I dove into E Cornell certifications in revenue management, sales & marketing strategy, and hotel P&L, honing my skills to navigate the intricate landscapes of this industry.
How do you foster innovation and drive growth in NH Collection Dubai The Palm?
At NH Collection Dubai The Palm, we foster innovation and drive growth by seamlessly integrating local culture into our service offerings. Understanding cultural nuances is key to shaping this integration. Our hotel embodies Dubai’s spirit of innovation, offering a unique environment that celebrates the city’s diverse heritage. Through creative design fusion and forward-thinking initiatives, we continuously set new benchmarks in hospitality, rooted in Dubai’s dynamic culture.
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